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Frequently Asked Questions

FAQ

When can we begin onboarding the audience?

As soon as you publish your app, you can invite your audience by email or any other method. The best practice is to invite guests 48 hours in advance.

How far in advance can we publish the app?

We don’t have a limit, but the laws of physics will prevent you from publishing at any time earlier than right now.

How long after the event will our app be accessible?

Forever. Our primary goal is to help your audience connect, and sometimes that happens long after the venue doors close.

How is voting secured?

Four levels of validation keep voting secure while still allowing the least tech-savvy people to vote quickly.

  • Only people with your BuzzIt Event Key will be able to find your Event App
  • An optional automated Geo-Fence ensures that only people that are physically at your event location will be able to vote
  • We prevent double-voting by using a Google Firebase token system
  • You increase the security even further by using our Time-Gate: simply hit the voting switch immediately before telling the audience to vote and close it in under 5 minutes

Does the Live Chat create a distraction?

No. Our clients have found that it actually works like an attention safety-net because people will turn to your Event App instead of the outside internet when they experience an interruption in their focus. Here’s some examples:

  • Crowd-Sourced Answers:
    • Not everyone will follow along perfectly. When someone misses something, they can use the chat to ask for help and another audience member can discreetly bring them up to speed.
  • In-Event Outlet:
    • Thought-provoking subjects will create a constant stream of ideas & questions that people yearn to satisfy. By providing them with the option to spend that energy among their fellow attendees, you help them avoid getting lost on the internet, and keep them focused on what is happening in the room.
  • In-Chat Announcements
    • Event Managers can send announcements through the chat to make sure important messages reach more people.